Prepare useful information before you need it. At the roadside, protect people first and arrange appropriate help rather than attempting an unfamiliar repair.
Download printable guide & worksheet (PDF)Assess immediate danger
If a problem develops, stop riding as soon as you can do so safely. Follow local emergency guidance and move away from traffic when safe. If there is injury, fire, leaking fuel or immediate danger, contact emergency services. Do not put yourself in traffic to inspect the bike.
Describe the location and problem
Once safe, give the road name, direction, nearest landmark or mile marker and an accurate location. Describe what happened, warning indicators, visible leakage and whether the motorcycle can roll. Avoid repeated starting attempts when the cause is unknown.
Arrange suitable recovery
Tell the recovery provider the motorcycle model, luggage and any access issues. Confirm that the vehicle and equipment suit motorcycle transport. Follow the provider's safe waiting instructions. Do not accept a diagnosis or attempt a repair beyond your knowledge and the documented procedure.
What to record in your roadside information sheet
Use the second page of the PDF to keep these details together. Print another copy when you need a fresh record.
- Recovery provider / telephone
- Membership or cover reference
- Emergency contact / telephone
- Motorcycle model / registration
- Location / direction / landmark
- Incident time / symptoms
Work through these checks
- Immediate danger assessed
- Accurate location given
- Motorcycle transport confirmed
- Safe waiting instructions understood
Use the ruled notes section for warning indicators / visible concerns, can the motorcycle roll? / access issues, provider / case reference, expected arrival / meeting point, additional instructions. Keep the completed sheet with the relevant motorcycle records.
Original Ducshop preparation resource. Local emergency instructions and the recovery provider's directions take priority.
Written by Ducshop · Published October 30, 2026. Follow the instructions for your exact motorcycle and equipment.